Home » Accessibility Policy

Accessibility Policy

Are you finding it hard to read text on our website?

Use the accessibility links in the header, at the top of this page, to change text across the entire website:

  • The “Large text” link will increase the font size of all text

  • The “High contrast” link will make all text black on a white background.  All links will be underlined and interactive areas will invert from black-on-white to white-on-black when active.

For more information and advice on making websites more accessible to you personally, please visit the BBC’s My Web My Way page.

Right Care, Right Time, Right Place is committed to ensuring that this website is accessible to the widest possible range of people. If you have any questions or suggestions regarding the accessibility of this site, or if you have difficulty using any part of it, please contact us on hsfeedback@nhs.net.

The value of the Right Care, Right Time, Right Place website to our disabled and ageing audiences depend on its accessibility. This is an area of importance to us and in keeping with our public-service remit, and our obligations under the Equality Act, we are committed to ensuring that our content is as accessible to disabled and elderly people as reasonably possible.

We aim for a high level of usability for our entire audience, following best-practice accessibility guidelines.

Our objective is to conform to the Guidelines for UK government websites, which support the W3C’s Web Content Accessibility Guidelines 1.0, Level AA.

Right Care, Right Time, Right Place is committed to ensuring the level of accessibility for disabled and elderly users is maintained over time. In partnership with the website developers, we will test the website with key target users regularly over time. Disabled and elderly users should always be able to carry out the following tasks:

  • Be able to read all text on the website

  • Be able to view all images and colours

  • Find and download documents

  • View the Twitter and RSS feed

  • Be able to clearly follow hyperlinks

If there are areas of our website that are unlikely to be accessible to people with particular impairments, we will ensure that there is clear instruction for how to access the information by alternative means.

For further details on our Accessibility Policy, please email us at hsfeedback@nhs.net or call us on 01422 307519 (8.30am – 5.00pm, Monday to Friday).

Take the survey_Button